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Hey irreverent and slightly jaded job-seekers!

eyebobs is a team of loveable optical-misfits with a singular vision (see what we did there?): to supply fashion-forward, luxury eyewear to the irreverent and slightly jaded. We live to outfit the eyes of the smart, sarcastic and style-conscious with readers, sunreaders and polarized sunglasses that express their unique personality. We’re passionate about our product and fanatical about service. eyebobs is out to change the game, one face at a time! Want to join our team? Check out our open positions listed below.

 

eyebobs Experienced Customer Service Representative

Job Description:

eyebobs seeks a flexible, hard working, business minded candidate to join our team. Our ideal applicant is a customer service dynamo, and doesn't mind rolling up his or her sleeves to help out in our packing and shipping department. Join a team of creative, quirky, hard working professionals with a strong commitment to their customers, their product, and the company.

Main Job Tasks and Responsibilities

  • Answer incoming phone calls
  • Take orders
  • Process customer returns and exchanges
  • Communicate with customers via email
  • Investigate and resolve customer inquiries
  • Work directly with customers, making product recommendations when appropriate
  • Other duties as required

Education or Experience

  • The candidate we are looking for must have direct customer service experience, whether it is on the phone or in person.

Key Competencies

  • Knowledgeable in Microsoft Word, Excel and Outlook
  • Knowledge of NetSuite preferred, but not mandatory
  • Attention to details
  • Able to work in a fast paced environment
  • Organizational skills
  • Team player
  • Ability to multitask

Compensation & Benefits:

This role offers a compensation package with benefits, including medical, dental, FSA, 401k, life and disability insurance.

To Apply:

Candidates must email or mail a resume and cover letter to be considered for this position.

Email: jobs@eyebobs.com

Mail: eyebobs, 1401 Glenwood Ave, Minneapolis, MN 55405


eyebobs Warehouse Picker/Packer

Job Description:

eyebobs is seeking a flexible, hard-working packing and shipping dynamo to work with us full time. Join a team of creative, quirky, hard working professionals with a strong commitment to their customers, their product, and the company.

Main Job Tasks and Responsibilities

  • Accurately pick and pack customer orders
  • Ability to interpret special instructions to ensure error free shipments
  • Ability to use a scanner to verify out-going shipments
  • Verify incoming shipments and stock the warehouse as needed
  • Keep warehouse organized
  • Other duties as required

Education and Experience

  • knowledge of relevant software applications
  • understanding of shipping concepts and carrier details
  • proficient in use of email and internet
  • good number skills and attention to details
  • keyboard skills
  • knowledge of office management systems and procedures
  • knowledge of administrative procedures
  • high school diploma or equivalent

Key Competencies

  • prioritizing
  • attention to detail and accuracy
  • problem-solving
  • adaptability
  • team work
  • communication

Compensation & Benefits:

This role offers a compensation package with benefits, including medical, dental, FSA, 401k, life and disability insurance.

To Apply:

Candidates must email or mail a resume and cover letter to be considered for this position.

Email: jobs@eyebobs.com

Mail: eyebobs, 1401 Glenwood Ave, Minneapolis, MN 55405


eyebobs Marketing Communications Specialist

eyebobs is seeking a marketing communications specialist to support the marketing and sales teams selling through independent, boutique and national account retailers. The specialist will report to the Chief Marketing Technologist and work with marketing and sales to develop, create and roll out communications that effectively promote eyebobs and its products.

Responsibilities:

  • Develop graphics, brochures, company and product fact sheets, promotional emails, and other pieces to comply with eyebobs brand standards and messaging
  • Research, develop and edit content aimed at eyebobs’ retailers
  • Prepare presentations for sales reps, customers and employees related to eyebobs’ retail customer channels
  • Understand and represent the voice of the eyebobs retail customers (independent, boutique and national account retailers)
  • Maintain the communications calendar to support the sales and marketing teams
  • Work with the design team to create a bi-annual product line and wholesale pricing book
  • Build relationships with all internal and external stakeholders to keep things running smoothly
  • Manage and measure retail channel promotions and activities
  • Other duties as needed

Experience required:

  • Requires a bachelor's degree and 2-4 years of experience in consumer products, retail customer channels, distribution or related industry.
  • Commitment to continuous process improvement initiatives and ability to solve problems creatively
  • Highly motivated and high level of initiative
  • Able and willing to accept feedback, use direct communication and collaborate with others
  • Excellent communication skills
  • Strong analytics and computer skills (MS Excel and Word; NetSuite and Access a plus)
  • Experience using InDesign, Photoshop, PowerPoint, Basic HTML; Dreamweaver a plus
  • Strong attention to detail with demonstrated experience proofing and editing
  • Ability to multi-task and utilize resources to execute tasks within a deadline oriented environment
  • A certain degree of creativity and latitude is expected.

Time Commitment:

Position is full-time during regular business hours with possibility of occasional travel.

Compensation & Benefits:

This role offers a compensation package with benefits, including medical, dental, FSA, 401k, life and disability insurance.

To Apply:

Candidates must email or mail a resume and cover letter to be considered for this position.

Email: jobs@eyebobs.com

Mail: eyebobs, 1401 Glenwood Ave, Minneapolis, MN 55405


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