For real? Free shipping on any U.S. orders over $75?
Yep – you’ve got that right! Qualifying for free shipping is as easy as buying one pair of full-price frames. All U.S. orders are eligible for free, 2-day shipping on orders of $75+.
How long before my order ships?
Prescription glasses will get to you within 7-10 business days from the date your RX is confirmed. Ready-to-ship glasses (glasses we have ready to send off right away) can take up to 5 business days but sometimes come earlier. Glasses made special for you upon ordering can take up to 10 business days but sometimes come earlier, too.
Do you ship internationally?
Sure do! For international orders, we offer options with FedEx and USPS. Import duties and taxes are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for more thrilling details!
- 2-5 Business Days (FedEx International Economy)
- 3-5 Business Days (Express Mail International)
- 6-10 Business Days (Priority Mail International)
Will I get a tracking number?
Yes! You will receive an email confirmation with tracking information at the time of shipment.
Can I change or cancel my order?
Call our Customer Service within 24 hours of your order and we will make every effort to modify or cancel your order. Because we process orders as quickly as possible, the faster you reach out to us, the more likely it is we can modify an order.